QUALITY ASSURANCE

It is the policy of TPS to perform all its work to the highest quality in compliance with both current Clinical Pathology Accreditation (CPA) standards and applicable regulatory requirements.
 
TPS is fully CPA accredited (reference number 2162) and participates in all relevant EQA schemes.
 
TPS is also registered with the Care Quality Commission (CQC).
 
Consultant Pathologists are appropriately qualified and must be registered with the GMC and Royal College of Pathologists.
  
All Biomedical scientists are registered with the HCPC and all Medical Laboratory Assistants are appropriately supervised.



QUALITY POLICY [UKAS 4.1.2.3] 

Laboratory management has defined the following Quality Policy which meets the requirements of this International Standard and is appropriate to the purpose of this organisation.
 
The Pathology Service is committed to providing a service of the highest quality and shall be aware and take into consideration the needs and requirements of its users.
 
In order to ensure that the needs and requirements of users are met, the organisation will:
 
  • operate a quality management system to integrate the organisation, procedures, processes and resources.
 
  • set and review quality objectives and plans in order to implement this quality policy.
 
  • ensure that all personnel are familiar with this quality policy to ensure user satisfaction.
 
  • ensure that all personnel are familiar with the contents of the quality manual and all procedures relevant to their work.
 
  • uphold professional values and be committed to good professional practice and conduct.
 
  • commit to the health, safety and welfare of all its staff.
 
  • ensure that visitors to the department will be treated with respect and due consideration will be given to their safety while on site.
 
  • keep advised of and implement, where applicable, all current legislation relating to the Health and Safety of staff and visitors.
 
  • comply with relevant environmental legislation.
 
  • conform to confidentiality in accordance with The Data Protection Act and any other applicable laws
 
 
The organisation will continue to comply with standards set by ISO 15189 and CPA / UKAS; and is committed to:
 
  • staff recruitment, training, development and retention at all levels to provide a full and effective service to its users.
 
  • the proper procurement and maintenance of such equipment and other resources as are needed for the provision of the service.
 
  • the collection, transport and handling of all specimens in such a way as to ensure the correct performance of laboratory examinations.
 
  • the use of examination procedures that will ensure the highest achievable quality of all tests performed.
 
  • reporting results of examinations in ways which are timely, confidential, accurate and clinically useful.
 
  • the assessment of user satisfaction, in addition to internal audit, external quality assessment, identification and control of nonconformities in order to produce continual quality improvement. 
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